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Security guide

What is SSL and why does your business website need it?

HostSmart.blogUpdated June 2026

The short answer

SSL is the technology that puts the padlock icon in your browser's address bar and changes your website address from http:// to https://. Without it, Google marks your site as "Not Secure," penalises your search rankings, and Chrome warns visitors before they even reach your page. Every business website needs SSL — and in 2026 it should be completely free.

You've probably noticed the padlock icon next to some website addresses in your browser. Or maybe you've seen a "Not Secure" warning when visiting a site. That padlock — and its absence — is SSL at work. Understanding what it is and why it matters takes about five minutes and could save your business from a serious credibility problem. Bluehost includes free SSL on every hosting plan, configured automatically — but it's worth understanding what you're getting and why it matters.

84%
of users abandon a purchase if the connection is not secure
$0
Cost of SSL with Bluehost — included free on every plan
2014
Year Google confirmed SSL as a ranking signal

What is SSL — in plain English?

SSL stands for Secure Sockets Layer. In practice, it's a technology that creates an encrypted connection between your visitor's browser and your website's server. Think of it like a sealed envelope — the information travelling between your visitor and your site is protected so that nobody in the middle can read or tamper with it.

When SSL is active on your website, two things change that visitors can see:

Without SSL
http://yourbusiness.com
Not Secure ⚠️
With SSL
https://yourbusiness.com
🔒 Secure

The "s" added to https stands for "secure." The padlock icon confirms the SSL certificate is active and valid. These are the visible signals that tell visitors — and Google — that your site is safe to use.

Why your business website genuinely needs SSL

🔍

Google ranks SSL sites higher

Google confirmed in 2014 that SSL is a ranking signal — meaning sites with https rank higher than equivalent sites without it. In a world where every position on Google's results page matters, this is a straightforward advantage that costs nothing to claim.

⚠️

Chrome warns visitors away from non-SSL sites

Google Chrome — used by over 65% of internet users — displays a prominent "Not Secure" warning before visitors reach any site without SSL. For many visitors, this warning is enough to make them leave immediately. First impressions on the internet are formed in seconds, and a security warning isn't the one you want.

🔒

It protects your visitors' information

Any information submitted through your website — contact form details, email addresses, payment information — is encrypted by SSL before it travels across the internet. Without SSL, this data travels in plain text that can potentially be intercepted. Even if you're not taking payments, protecting your visitors' personal details is both ethical and increasingly expected.

🤝

It builds trust and credibility

The padlock has become a subconscious signal of legitimacy. Visitors recognise it as a sign that a website takes security seriously. Its absence creates doubt — even for visitors who couldn't explain what SSL actually is. In a world where scams and phishing sites are common, the padlock tells visitors your site is the real thing.

🛍

It's required for online payments

If you ever plan to take payments through your website, SSL is not optional — it's mandatory. Payment processors including Stripe, PayPal, and all major card providers require SSL to be active before they'll process transactions through your site. No SSL means no online payments, full stop.

Check your site right now: Open your website in Chrome and look at the address bar. Do you see a padlock icon and https://? If you see "Not Secure" or just http://, your SSL is either missing or not configured correctly. This is actively costing you Google rankings and potentially driving visitors away.

Types of SSL certificates — what do you actually need?

There are different types of SSL certificates, and the distinctions can be confusing. Here's what actually matters for a small business:

Domain Validated (DV) SSL — verifies that you control the domain. This is what most websites use and what hosting providers like Bluehost include for free. It provides the padlock and https — everything a standard business website needs.

Organisation Validated (OV) SSL — includes verification of your business details. Useful for businesses where institutional trust matters — financial services, legal firms, healthcare providers. More expensive, not necessary for most small businesses.

Extended Validation (EV) SSL — the highest level, used by major banks and enterprises. Shows your company name in the address bar in some browsers. Significant cost, not needed for standard small business websites.

For the vast majority of small business websites, a free DV SSL certificate provides everything you need. The padlock looks the same to visitors regardless of which type you have.

Free SSL is the standard in 2026: You should never pay for a basic SSL certificate for a small business website. Let's Encrypt — a non-profit certificate authority — provides free SSL certificates that major hosting providers including Bluehost install automatically. If your hosting provider is charging you for SSL, that's a red flag worth noting.

How to check if your SSL is working correctly

1

Check the address bar

Visit your website in Chrome. Look for the padlock icon and https:// at the start of the URL. If you see "Not Secure" or a warning triangle, SSL is not active or has an error.

2

Check every page loads on https://

Type http://yourdomain.com (without the s) and confirm you're automatically redirected to https://. If you stay on http://, your redirect isn't configured correctly.

3

Run a free SSL test

Go to ssllabs.com/ssltest and enter your domain. This gives you a detailed report on your SSL configuration and flags any issues that need fixing.

4

Check Google Search Console

In Google Search Console go to Security Issues. If Google has flagged SSL problems on your site they'll appear here along with guidance on fixing them.

How Bluehost handles SSL for you

When you sign up for Bluehost hosting, SSL is configured automatically for your domain — no technical setup required on your part. Bluehost uses Let's Encrypt certificates which are renewed automatically before they expire. You don't need to think about it.

To confirm SSL is active on your Bluehost site: log into your dashboard, go to My Sites, click Manage for your site, and check the Security tab. You'll see your SSL certificate status and when it was last renewed.

If for any reason your SSL needs to be manually activated, Bluehost's 24/7 phone support can walk you through it in a few minutes — one of the genuine advantages of choosing a host with real phone support over a ticket-only provider.

Get free SSL included with every plan

Bluehost includes free automatic SSL on every hosting plan. No configuration, no annual fee, no technical knowledge needed. From $3.99/month — free domain, free SSL, 24/7 phone support. 30-day money-back guarantee.

Get started with Bluehost →

The bottom line

SSL is not optional for a business website in 2026. It affects your Google rankings, your visitors' first impression, your credibility, and your ability to take payments online. The good news is that it's completely free with any reputable hosting provider — including Bluehost, where it's installed and renewed automatically without any action on your part.

If your website is currently showing "Not Secure" in Chrome, fixing it should be your immediate priority. A business website without SSL is like a shop with a broken lock on the front door — it sends the wrong message before the customer has even stepped inside.

This article contains affiliate links. If you purchase through our links we may earn a commission at no extra cost to you. Information is accurate as of June 2026 and subject to change.
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Affiliate disclosure
HostSmart.blog is an independent review and information site. We earn commissions when you purchase through our affiliate links, at no extra cost to you. Always verify current pricing directly on Bluehost's website before purchasing.